Privacy Policy

ALLIANCE NEUROSURGICAL PC (“Alliance Neurosurgery,” “we,” “our,” or “us”) respects your privacy. This Privacy Policy explains how we collect, use, protect, and share information when you visit our website, submit a form, request an appointment, communicate with our office, or interact with our services.

By using this website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect information that you voluntarily provide to us, including:

• Name
• Phone number
• Email address
• Preferred appointment location
• Appointment request information
• General information submitted through website forms or surveys
• Communication preferences
• Any other information you choose to provide when contacting our office

We may also collect certain technical information automatically when you visit our website, such as browser type, device information, IP address, pages visited, referring website, and general website usage data.

2. How We Use Your Information

ALLIANCE NEUROSURGICAL PC may use the information we collect to:

• Respond to appointment requests
• Contact you about scheduling or consultation requests
• Send appointment confirmations, reminders, and follow-up messages
• Provide administrative or customer support
• Improve our website and user experience
• Communicate important updates related to your request or appointment
• Maintain internal records
• Comply with legal, regulatory, or operational requirements

We do not use SMS/text messaging for marketing or promotional campaigns. Text messages are used for appointment-related, scheduling-related, follow-up, reminder, and missed-call communication only.

3. SMS/Text Messaging Communications

By providing your mobile phone number and opting in through our website forms, scheduling pages, or other communication methods, you agree that ALLIANCE NEUROSURGICAL PC may send you SMS/text messages related to your appointment request, scheduling, reminders, follow-up communication, missed-call responses, or office communication.

Message frequency may vary depending on your interaction with our office. Message and data rates may apply.

You may opt out of SMS/text messages at any time by replying STOP. For assistance, reply HELP or contact us directly at 908-524-1717 or allianceneurosurgery@gmail.com.

SMS consent is not a condition of receiving medical care or services.

4. Mobile Information and SMS Consent

ALLIANCE NEUROSURGICAL PC does not sell, rent, or share mobile phone numbers, SMS opt-in information, or text messaging consent with third parties or affiliates for marketing or promotional purposes.

Mobile information collected for SMS/text messaging purposes will only be used to provide appointment-related, scheduling-related, reminder, follow-up, missed-call response, or office communication.

Text messaging opt-in data and consent will not be shared with any third parties, except as necessary to provide messaging services, comply with law, or support our communications systems.

5. How We Share Information

We may share information with trusted service providers who help us operate our website, scheduling systems, communication tools, analytics, hosting, or administrative systems. These providers are only permitted to use information as needed to provide services to ALLIANCE NEUROSURGICAL PC.

We may also share information if required by law, regulation, legal process, or to protect the rights, safety, or property of ALLIANCE NEUROSURGICAL PC, our patients, website users, or others.

We do not sell personal information.

We do not share mobile opt-in or SMS consent information with third parties or affiliates for marketing or promotional purposes.

6. Website Analytics and Advertising

Our website may use analytics tools, tracking technologies, cookies, or similar tools to understand website traffic, measure advertising performance, and improve user experience.

These tools may collect technical information such as pages visited, device type, browser type, general location data, and referral source. You may be able to adjust cookie or tracking preferences through your browser settings.

7. Medical Information and Website Use

This website is intended for general informational and appointment-request purposes only. Please do not use website forms, email, or SMS/text messaging to submit urgent medical information or emergency requests.

If you are experiencing a medical emergency, severe worsening symptoms, sudden weakness, loss of bowel or bladder control, signs of a stroke, or any urgent medical concern, call 911 or go to the nearest emergency room immediately.

8. Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect the information we collect. However, no method of internet transmission, website submission, email, or text message communication is completely secure. We cannot guarantee absolute security.

9. Your Choices

You may contact us to request that we update, correct, or remove certain information, subject to legal, medical, administrative, or recordkeeping requirements.

You may opt out of SMS/text messages at any time by replying STOP.

You may contact us for assistance at:

ALLIANCE NEUROSURGICAL PC
Phone: 908-524-1717
Email: allianceneurosurgery@gmail.com

10. Children’s Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13 through this website.

11. Links to Other Websites

Our website may contain links to third-party websites or tools. We are not responsible for the privacy practices, content, or security of third-party websites. We encourage you to review the privacy policies of any third-party sites you visit.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When updates are made, the revised policy will be posted on this page with an updated effective date.

13. Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact us:

ALLIANCE NEUROSURGICAL PC
Phone: 908-524-1717
Email: allianceneurosurgery@gmail.com

Locations available by appointment:
Colonia, NJ
Lyndhurst, NJ
Paterson, NJ
Brooklyn, NY